Patterson, J., "Master Process Flow Chart™ Revolutionizing the Organizational Transition to AS9100:2002," SAE Technical Paper 2003-01-2926, 2003, doi:10.4271/2003-01-2926.
Process mapping provides an organized method of gathering facts related to work activity and tasks by identifying input and output, while tracking and analyzing performance. As a result, compliance to standards and regulation through a documented system of accountability is facilitated. The guesswork of what is expected is replaced by a well-defined process development tool, which facilitates the attainment of the desired outcome, i.e. customer and organizational success, ISO certification and regulatory compliance.