Quality Tools Application in Project Management 2004-01-3449

The application of quality tools has proven to be effective in predicting, preventing, and mitigating risks, in addition to current industry practices related to project management. The work presented in this paper shows actual application of selected quality tools as a result of Visteon Automotive Systems projects launched over the last 3 years in the Mercosur region. The quality tools described are Pareto Diagrams, Scatter Diagrams, FMEAs (Failure Mode and Effect Analysis), DOE (Design of Experiments), Problem Solving Process and their respective applications. These tools were selected from the many currently available today, based on their relevance and their benefits during actual project development.