A Comparison of Techniques to Forecast Consumer Satisfaction for Vehicle Ride

Paper #:
  • 2007-01-1537

Published:
  • 2007-04-16
DOI:
  • 10.4271/2007-01-1537
Citation:
Cudney, E., Drain, D., Ragsdell, K., and Paryani, K., "A Comparison of Techniques to Forecast Consumer Satisfaction for Vehicle Ride," SAE Technical Paper 2007-01-1537, 2007, https://doi.org/10.4271/2007-01-1537.
Pages:
10
Abstract:
This paper presents a comparison of methods for the identification of a reduced set of useful variables using a multidimensional system. The Mahalanobis-Taguchi System and a standard statistical technique are used reduce the dimensionality of vehicle ride based on consumer satisfaction ratings. The Mahalanobis-Taguchi System and cluster analysis are applied to vehicle ride. The research considers 67 vehicle data sets for the 6 vehicle ride parameters. This paper applies the Mahalanobis-Taguchi System to forecast consumer satisfaction and provides a comparison of results with those obtained from a standard statistical approach to the problem.
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