Surcel, M., Michaelsen, J., and Foisy, J., "Development of an Implementation Guide for In-Vehicle Intelligent Transportation Systems," SAE Technical Paper 2010-01-2013, 2010, doi:10.4271/2010-01-2013.
The experience with the implementation of IV-ITS (In-vehicle Intelligent Transportation Systems, also know as EOBR or electronic onboard recorders) type tools and services in previous projects showed that there is an opportunity to standardize an infrastructure that would increase a project's rate of success. As such, a project that defined, streamlined and standardized a tech transfer approach to IV-ITS products and services was initiated. Therefore, the objective of the project was to develop a standard procedure based on technology transfer best practices and defining the steps and actions required to increase the rate of success and the optimization of the implementation of IV-ITS products and services.A literature review was conducted to identify technology transfer and implementation best practices and to assist in defining a survey for measuring the success of the implementation of participants in IV-ITS implementation projects. Consequently, a survey gathered the feedback from fleets on the implementation process to define key elements to be considered in the development of the implementation procedure. Respondents noted that data from onboard systems have changed the way of dealing with operators and drivers. Users mentioned IV-ITS can be a very useful tool, if the reports and statistics are used copiously and problematic situations are followed up on with supportive corrective measures. Respondents mentioned the need of interaction and sharing experience with other users, such as by creating user group forums, using conference calls, WebEx, and regional workshops.The findings of the literature review and of the survey were compiled and analyzed. Logical steps for the implementation procedure were defined from this analysis, such as establishing an implementation strategy, selection of key actors, technology installation, training, technical support, and the evaluation of implementation process. Based on these steps, an innovative implementation procedure was created. In order to ensure the procedure is adhered to, it is essential that a control and feedback system be put in place.Additionally to the implementation control procedure, a new e-learning tool aimed at providing potential users with the means to choose, configure and report data provided by onboard recorders was initiated. A web-based catalogue to help users find the IV-ITS tools they need to optimize their operations, both in terms of finances and environmental friendliness was also created.