The paper treats of the service, commercial and technical aspects of the subject in turn. The author calls attention to the fact that there can be no such thing as free service, because the customer pays in the end, and gives a specific definition of service. He argues that the engineering departments should urge upon merchandising departments intelligent distribution through dealers, the stocking of an adequate supply of parts and the maintaining of a well qualified mechanical force for the purpose of making engineering development work in the form of farm power automotive apparatus effective.
There is a great need for a suitable system of training mechanics for tractor service work, and there should be a definite plan to assure that men making repairs and adjustments in the field are well qualified.
In conclusion, the author pleads for continued consideration of the subject of accessibility of parts in tractor design, the use of better materials, reduction of weight and the furtherance of a program to increase the number of tools driven by tractors in farm work.
