Interactionist Models of the Varieties of Human Performance in Complex Work Systems 670618
The changing, growing, and, hopefully, improving application of the behavioral sciences and related disciplines to the conceptualization, development and use of complex work systems demands adequate conceptualization about human performance. A useful framework for understanding the varieties of human performances in the complex system or formal work organization is presented. The approach here is interactionist, structuring human performance along the lines of the principal interactions of the human with the system environment and positing a fundamental “Performance Grid.” Multi-dimensional models are also discussed as basic to the systematic development of measurable aspects of human performance.
Citation: Keenan, J., "Interactionist Models of the Varieties of Human Performance in Complex Work Systems," SAE Technical Paper 670618, 1967, https://doi.org/10.4271/670618. Download Citation
Author(s):
James J. Keenan
Affiliated:
Dunlap and Associates, Inc.
Pages: 11
Event:
6th Annual Reliability and Maintainability Conference
ISSN:
0148-7191
e-ISSN:
2688-3627
Related Topics:
Human factors
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