Edgell, R., "Improving Quality and Reducing Costs Through the Synchronous Process," SAE Technical Paper 901038, 1990, doi:10.4271/901038.
The development and implementation of the Synchronous Process is a step beyond Just-In-Time production systems for manufacturing operations. This new concept includes the focused factory, supplier development, and office synchronization processes in one total system. This system is designed to eliminate all forms of waste, product focuses the entire organization, and measures success in terms of customer satisfaction. This paper explains this process and shows the results achieved to date.