Finding the Feedstock: Recruiting and Retaining Automotive Service Technicians 920796
To keep pace with the projected need for competent repair technicians during this decade, the automotive service industry must learn to compete effectively with other technical fields to attract, educate, and retain top employees from a shrinking pool of available young people.
In order to be competitive, the image, pay, benefits, and working conditions of the automotive repair technician will have to be improved. This will require an industry-wide effort by new car manufacturers and dealers, the aftermarket, independent shop owners, trade associations, trade publications, educators, and currently employed technicians.
Also in:
Find the Technicians, Find the Fix--Challenges in Human Resources and Service Information Resources-SP-0970, SAE 1992 Transactions: Journal of Commercial Vehicles-V101-2
Related Topics:
Dealers / dealer networks
Suppliers
Personnel
Imaging and visualization
SAE MOBILUS
Subscribers can view annotate, and download all of SAE's content.
Learn More »
