Quality And Productivity.

Paper #:
  • 931642

Published:
  • 1993-10-01
Citation:
Nubile, L., "Quality And Productivity.," SAE Technical Paper 931642, 1993, https://doi.org/10.4271/931642.
Author(s):
Pages:
6
Abstract:
SUMMARYProvide products and services which consistently meet or exceed the standards set by the coustomers, on time and at the lowest price, is the Cummins Quality Policy, which express the awareness in achieving the maximum customer satifaction condition which means delighted.But to understand the Cummins awareness with Quality, it is important to understand how Quality has evoluted inside the Cummins Corporation, which efforts were spent throughout all Cummins entities, worldwide, to improve constinuously and create condition to achieve customers expectations with the Customer Led Quality approach.
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