Ultrasound: Cost-Saving Expedient to Field Service 841164
When quality or service problems arise at the customer level, a quick and efficient resolution of the problem is desired by the customer and supplier.
A case will be described in which Massey-Ferguson, Inc. rectified a quality problem by using ultrasonic inspection at the customer level. This approach minimized customer inconvenience and was less costly to employ than traditionally used field fixes.
